Question 1

How does Averra improve commodity trading operations?

Accepted Answer

Averra centralizes every step of a commodity deal—from initial inquiry and supplier quoting through LOI generation, contract management, shipment tracking, and final delivery. Instead of juggling spreadsheets, WhatsApp messages, and email threads, traders manage everything in one platform. This reduces deal-closing time by up to 40% and eliminates data silos across teams.

Question 2

What is the Public Offers Board and how does it generate leads?

Accepted Answer

The Public Offers Board is a branded storefront unique to each operating entity. Traders publish commodity offers with full specifications, pricing, and images. Buyers worldwide can browse, inquire, and subscribe to new listings. It replaces the manual process of sending PDFs and WhatsApp blasts, turning your inventory into an always-on lead generation channel.

Question 3

What is Averra's Letter of Intent (LOI) system?

Accepted Answer

Averra's LOI system lets traders generate professional, branded Letters of Intent from customizable templates. You can send LOIs to multiple suppliers simultaneously, track responses and quoted prices in real-time, compare quotes side by side, and convert the best quote directly into a deal—all without leaving the platform.

Question 4

Is my trading data secure on Averra?

Accepted Answer

Yes. Averra uses bank-level encryption (AES-256), role-based access controls, and comprehensive audit logs that track every action. Your deal data is hosted on secure cloud infrastructure with daily backups and 99.9% uptime. The platform is designed with SOC 2 compliance standards and GDPR privacy requirements.

Question 5

What commodities can I manage with Averra?

Accepted Answer

Averra supports all physical commodities—metals, minerals, agricultural products (wheat, barley, corn, sugar), energy products, and more. The flexible product catalog system adapts to your specific commodity types with custom attributes for grades, origins, specifications, and HS codes.

Question 6

How does Averra handle supplier due diligence and KYC?

Accepted Answer

Averra includes built-in KYC checklists, entity agreements tracking, and compliance monitoring. You can manage supplier certifications, banking details, and verification status. The system tracks compliance levels and flags issues, helping traders meet regulatory requirements and reduce counterparty risk.

Question 7

Can I manage multiple trading entities in one account?

Accepted Answer

Yes. Averra supports multiple operating entities within one organization, each with separate branding, financials, product catalogs, and public offers boards. This is ideal for traders and brokers managing distinct business units, regional offices, or commodity-specific brands.

Question 8

Do you offer a free plan?

Accepted Answer

Yes! The Free Forever plan includes 3 users, 3 active deals, and access to all core features—including the offers board, CRM, product catalog, and shipment tracking. No credit card is required. Upgrade anytime to unlock more capacity as your trading volume grows.